Terms of Service
Effective date: October 30, 2026
These terms explain how GLAD Detailing LLC ("GLAD," "we," "us," or "our") handles website use, booking requests, and mobile detailing services. Please read them alongside our Privacy Policy and any appointment or membership details we confirm with you directly.
1. Our services and service area
We provide mobile car detailing in Gainesville, Florida, Haile Plantation, Tioga, and the University of Florida area. Appointment hours are Monday–Saturday, 8 a.m.–7 p.m. Services depend on your location, vehicle, requested work, and availability. Our Services page describes our current packages and add-ons.
2. Booking requests and confirmation
Submitting a form or sending a message is a request, not a confirmed appointment. We follow up to discuss your vehicle, service location, selected detail, and preferred time. Your appointment is confirmed when we agree on the details and time with you. Please provide accurate contact and vehicle information and only submit information you are authorized to share.
3. Pricing, scope, and payment
Published prices describe the listed vehicle categories and service scope. Vehicle size, condition, and additional work can affect your quote. We confirm the service scope and price with you before starting; additional work or charges require your approval. Payment arrangements are discussed directly. Our website booking and membership forms do not collect payment card information or authorize a charge.
4. Scheduling and changes
Please contact us as soon as possible if you need to cancel or reschedule. Weather, safe working conditions, vehicle access, and availability may require an appointment change. We will communicate with you to arrange the next steps. Any appointment-specific deposit, cancellation, or payment conditions must be disclosed and agreed before they apply.
5. Preparing your vehicle and service location
Please arrange permission and safe access for us to work at your location, remove valuables and personal belongings, and tell us about known damage, sensitive surfaces, or other concerns before the detail. We will discuss any access or setup requirements with you when confirming the appointment.
6. Results and service concerns
Results depend on the vehicle’s materials, age, condition, and previous care. Some stains, odors, scratches, wear, or other damage may remain after detailing. Detailing does not include mechanical repair or services outside the confirmed scope. Please contact us with concerns about your service so we can review them with you. These terms do not limit rights or remedies that cannot lawfully be limited.
7. Membership Club
Membership requires an application and personal follow-up. Applying does not activate a membership, reserve appointments, or authorize payment. We confirm your plan, vehicle, recurring schedule, rate, and payment arrangements before membership begins.
All prices on the Membership Club page are monthly costs, including plans with bi-weekly or weekly visits. Priority scheduling is subject to availability and a schedule agreed with you. Your confirmed membership rate remains grandfathered while your membership is continuously active. The first complimentary clay & seal is earned after six months of service, then once every year afterward. Community events and future local partner discounts are coming soon, as described on the membership page. Contact us to discuss membership changes or cancellation.
8. Text messages and privacy
When you agree to contact through a form, we may send a booking-related first text or membership application acknowledgment and follow up about your request. This does not enroll you in promotional texts. Message frequency depends on your conversation; message and data rates may apply. To ask us to stop texting, reply to our business number or contact us directly. Our Privacy Policy explains how we handle form submissions, communications, and website measurement.
9. Website content and appropriate use
Use this website for legitimate inquiries and service requests. Do not submit spam, impersonate another person, interfere with the website, or attempt unauthorized access to customer information or systems. Website text, branding, and photographs belong to GLAD or their respective owners; please obtain permission before reusing them. Links to third-party websites are subject to those sites’ terms and privacy practices.
10. Updates
We may update these terms by publishing a revised version and effective date here. Changes do not retroactively alter an already agreed appointment or override your confirmed active-member pricing. Any separate written service or membership agreement will also apply to the arrangements it covers.
11. Contact GLAD
GLAD Detailing LLC · Gainesville, Florida
Call or text (561) 507-7747
Email gluxautodetailing@gmail.com